Appointment Cancellations and Rescheduling
Appointment Cancellation Policy
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Non-Refundable Cancellations: If you cancel your appointment more than 48 hours in advance, the cancellation is non-refundable.
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Rescheduling: If you cancel your appointment within 48 hours of the scheduled time, you are eligible to reschedule it.
Training Cancellation Policy
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Cooling-Off Period: Customers have a 14-day cooling-off period during which they can cancel their training for a full refund.
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Condition: This cooling-off period applies only if the training session is not scheduled to occur within 14 days of the payment date.
By adhering to these guidelines, you can manage your appointments and training sessions effectively while understanding your rights and obligations.
For questions related to our refund policy, please contact us at:
Contact Information
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Email: contact@kissmylash.com
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Phone: 07708 398577
Thank you for choosing our services. Your satisfaction is our priority, and we are here to help ensure a positive experience.